Thursday, April 14, 2011

Note to Amtrak: you can't call it an "Express"

....if you don't treat it as one.

Going into LA yesterday, #563 came to a stop at a signal right before the station and waited.

And waited and waited.

SEems there was no open spot amongst tracks 9,10,11, and 12. We had to wait for them to pull something out so we were 20 minutes late--which means it would have been an on-time arrival for the old #565, non-express.

C'mon. You couldn't put it in the "A" section of the track? moved another one of those trains? Planned ahead?

2 comments:

GNS said...

Amtrak's marketing department lives in a different world than that of operations reality. When the "express" train arrived it received tons of press coverage on what a huge time-saver it would be.

IT said...

If it is on time, I can use it. If it is 20 minutes late, I can't.

The old #573 was ALWAYS 20 minutes late.

I am really annoyed that they apparently feel it's an express if it arrives on time to be the #573!